Job Description

About the Assistant Restaurant Manager Position

We're seeking an experienced and organized worker to join our team as a Restaurant Manager. As a Restaurant Manager, you'll be responsible for overseeing the daily operations of our restaurant with a hand in everything from hiring and supervising staff to handling customer complaints.

To succeed in this role, you'll rely on excellent communication and customer service skills. Creating a great experience for our diners is our top priority!

Restaurant Manager Responsibilities 

• Hire, train, and supervise all restaurant staff members
• Plan and manage staff members' shift schedule
• Work with kitchen staff to order ingredients, assisting with inventory
• Open and close the restaurant as needed
• Communicate with customers, taking feedback and ensuring concerns are handled in a timely and efficient manner
• Comply with all health and safety regulations as required by law

Restaurant Manager Requirements

• [2+] years restaurant experience 
• High school diploma or equivalent
• BA/BS in hospitality or business management preferred
• Excellent customer service skills
• Superb communication, organizational, and leadership skills
• Working knowledge of accounting or finance management
• Experience with restaurant management software preferred but not required

1. Legal Requirements:

• Minimum Age : Typically 18 years old or older (depending on the role and local labor laws).
• Work Authorization : Proof of eligibility to work in the country (e.g., passport, work visa, or social security number).

2. Security Requirements:

• Background Check : Must pass a comprehensive background check to comply with TSA and airport regulations.
• TSA Security Badging : Must obtain an airport-issued security badge, which involves additional screening and fingerprinting.
• Drug Testing : Some airports or employers require pre-employment drug screening.

3. Availability & Scheduling:

• Flexible Hours : Ability to work early mornings, late nights, weekends, and holidays, as airports operate 365 days a year.
• Reliable Transportation : Dependable access to the airport, especially during off-peak hours when public transportation might be limited.

4. Experience & Skills:

• Customer Service Skills : Experience in providing excellent service to diverse travelers is often preferred.
• Food Handling Certification : In some locations, a valid food handler's permit or certification may be required.
• Language Skills : Fluency in English is usually required, with additional languages considered a plus for communicating with international travelers.

5. Physical Requirements:

• Endurance : Ability to stand, walk, and perform physical tasks for extended periods.
• Lifting Ability : Capability to lift up to 25-50 pounds if necessary for stocking or moving supplies.

6. Personal Traits:

• Professionalism : Must maintain a neat appearance and adhere to uniform/dress codes.
• Adaptability : Ability to work in a fast-paced, high-pressure environment with diverse customers.
• Punctuality : Consistent timeliness is critical to meet the demands of the airport schedule.

Job Tags

Similar Jobs