Job Description

Become a part of our caring community and help us put health first The Associate Well-Being Experience Professional 2 delivers innovative strategies and solutions to improve and enable high levels of holistic well-being (physical & emotional health, purpose, belonging and security) across the population. Understands emotional drivers of decision making and motivators for healthy behavior and works with the well-being team to deliver ongoing well-being engagement activities and tactics. The Associate Well-Being Experience Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Associate Well-Being Experience Professional 2 provides tactical support to address business issues and achieve well-being goals. Leads onsite and virtual associate well-being engagement activities designed to enhance participation. Monitors project plan for events, tracks costs, and develop/track success metrics. Translates research discoveries and trends to evaluate, develop and implement innovative well-being experiences and resources to continually enhance the company's position as a leader in health and well-being. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. Key Responsibilities: Mailbox Management: ?Monitor and manage the well-being program mailbox. Respond to associate questions and concerns in a timely and professional manner. Program Engagement: Assist in the tactical management of onsite and virtual well-being program engagement activities. Assist in well-being champion support and programming and coordination of program Coordinate logistics and communications for well-being events and initiatives. Survey Coordination: Distribute and manage well-being surveys. Collect and analyze survey data to provide actionable insights. Award Submissions: Coordinate team responses to well-being award submissions. Ensure all submissions are completed accurately and on time. Biometrics Program: Support the tactical delivery and reporting of our biometrics program. Gather, compile and verify information for documentation and reporting to leadership. Use your skills to make an impact Required Qualifications Bachelor's degree Minimum of 3 + years of direct Benefits or Well-Being experience Must be passionate about contributing to an organization focused on continuously improving consumer experiences Exceptional analytic skills and attention Must be able to maintain a high level of confidentiality and sensitivity. Ability to work independently, while providing outstanding customer service in a fast-paced environment Excellent written and verbal communications skills; communicate effectively (clearly, concisely and professionally) with internal customers Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment A team player able to work effectively in a team fostered multi-tasking environment Preferred Qualifications Experience working within a collaborative team environment Experience with Microsoft suite of products Benefits or well-being knowledge Additional Information Work-At-Home Requirements: To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Social Security Task: Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website. Interview Format: As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a HireVue interview. In this interview, you will receive a set of interview questions over your phone and you will provide recorded or text message responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $52,500 - $72,300 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana?to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

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