Receptionist Job at Humana, Jacksonville, FL

UmlLZUczWlFwa2k3YjBUQ3RidmxzTnVs
  • Humana
  • Jacksonville, FL

Job Description

Become a part of our caring community and help us put health first

Job Description Summary
The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

As the Receptionist , you are the first impression of the center. You will welcome patients and coordinate front-desk activities. The ideal candidate will have a friendly and easy-going personality.

Job Functions

  • Answer phone calls utilizing a multi‐line telephone system.

  • Ensure accurate and timely processing of all requests by taking appropriate action, such as scheduling appointments, taking messages, transferring calls to appropriate staff.

  • Ensure thorough records are maintained by documenting discussion, messages and actions taken to process inquiries.

  • Resolve patient issues through independent problem solving and with a goal of first call.


Use your skills to make an impact


Required Qualifications

  • 2+ years of experience in a medical office or healthcare setting utilizing a computer-based practice management software system.

  • Ability to handle high call volume and multi‐task while providing an exceptional customer experience.

  • Excellent customer service and phone etiquette.

  • Knowledge of MS Office (Word, Excel, Outlook, Access)

Preferred Qualifications

  • Experience in EMR systems such as E-Clinical Works, Epic, Athena Health, and/or NextGen.

**Please attach a copy of your resume**

Additional Information

Work Hours: Monday - Friday 8am - 5pm

This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Alert:

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$31,900 - $43,900 per year


Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.



About Us

About Conviva: Conviva Care Centers provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Job Tags

Holiday work, Full time, Temporary work, Apprenticeship, Monday to Friday,

Similar Jobs

Cambridge Health Alliance

Pathology Assistant Job at Cambridge Health Alliance

 ...:00 am thru 18:30 pmCategory:Allied HealthDepartment:PathologyJob Type: Per Diem On CallWork Shift: DayHours/Week: 0...  ...supervision of the Lab Director and Associate Pathologist will assist in the preparation of human surgical specimens and perform other... 

Department of General Services

CUSTODIAN I Job at Department of General Services

Job Description and Duties Excellence in the Business of Government! Come join a team that creates: A collaborative team atmosphere founded upon ethics,integrity, and stewardship. A positive work environment that is open to change andinvites its workforce ...

Continuum Medical Staffing

Rheumatology Utica NY Job at Continuum Medical Staffing

(Physician/MD qualifications required) Rheumatology - RHEUMATOLOGY UTICA NEW YORK Rheumatologyoutpatient only and there is one other rheumatologistsalary $225,000-$270,000 The salary ranges are based on education|training and experience. All physicians are employed... 

Northwestern Memorial Healthcare

Transporter Delnor Part-time Mid Shift 50000 Sign-On Bonus Job at Northwestern Memorial Healthcare

The Transporter reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards. $500.00 SignOn...

Peraton

Systems Integration and Testing Engineer Job at Peraton

Responsibilities Systems Integration & Testing Engineer will be a member of the system level, end-to-end test engineering team responsible for system Independent Verification and Validation (IV&V). The team is responsible for working closely with the development teams...