Job Description

About Hollywood Feed:

Hollywood Feed was established in the 1950s, in Memphis, TN, as a pet supply store with friendly and knowledgeable service. More than half a century later, our love for pets is who we are today. Our associates are family and the face of each location. We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today.

Job Summary:

The Sales Associate reports to the Store Manager and is tasked with performing various duties to serve customers and to keep stores running safely and efficiently to achieve a profitable store location and holding to Hollywood Feed's #1 Policy: Do what is right by the customer.

Sales Associate Key Responsibilities:

• Greeting and assisting customers daily according to the Hollywood Feed customer service standards.
• Demonstrating the ability and knowledge to thoroughly explain the store products to best meet the pet and customer needs.
• Communicating openly and respectfully with supervisors and coworkers.
• Effectively operating both independently and as part of a team.
• Having open and weekend availability.
• Unloading truck pallets and stocking shelves.
• Learning the Hollywood Feed point-of-sale system to:
• Check out Customer Purchases
• Create Customer Accounts
• Open and Close Registers
• Perform other inventory management duties including inventories and cycle counts.
• Attending Hollywood Feed educational classes as scheduled.
• Keeping up with basic weekly store maintenance duties involving cleaning bathrooms, sweeping, mopping, dusting, creating displays, putting out new pricing, etc.
• Performing other duties as assigned.

Required Skills & Abilities:

• The love and dedication to animals is essential for Hollywood Feed's culture.
• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Extensive knowledge of the store products.
• Ability to anticipate customers' needs.
• Ability to recommend store products to customers.
• Ability to operate or quickly learn the store's point-of-sale system.
• Must have a valid driver's license and a minimum of 2 years driving experience (including learners permit).

Education:

• Must be at least 18 years of age or older.

Physical Requirements:

• Physically able to lift 40lbs repeatedly up to head height to stock shelves multiple times a day and unload delivery pallets.
• Physically able to continuously bend, kneel, push, pull, reach, and twist multiple times a day.
• Physically able to stand/walk for up to 8-10 hours.
• Physically able to climb ladders multiple times a day to put up and access products for customers.
• Will need to meet the requirements of our Safe Driving Policy and be willing to drive our company owned Same Day Delivery Vehicle.

Hollywood Feed is an Equal Opportunity Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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