Note: This is not a "Product Manager" role. If you're looking for one of those jobs, look elsewhere -- seriously. Just please do me a favor and actually read the description before you apply.
Work alongside founders to perform solutions engineering and customer onboarding
Own ongoing customer support / building out our sustaining support functions
Identify holes in product surface area and synthesize the durable primitives that we need to build into Doss ARP
Working insanely hard
Rigorously detailed about what needs to get done -- and getting it done
Taking in a bunch of information without any prior context and building a composite understanding of what is going on
This role is entirely about internalizing the businesses of our customers, trying to model them in Doss, and make a call on what we can, can't, should, and shouldn't be able do for them.
This often begins with "spelunking" through their data! If you love Excel, pivot tables, and you find data gymnastics to be very enjoyable, this job might be for you.
If SDRs are the thing that get customers into a sales pipeline, this role is the thing that gets them out of it.
Scrappy: you take the fastest path to the best answer, without being told what to do.
High intensity: did I already mention that you should like working really hard?
Curious: our business is to understand other people's businesses. This should be endlessly interesting to you.
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